The Revenue Team's Secret Weapon
Customer Success: The Revenue Team's Secret Weapon
Once a siloed collection of customer-oriented activities spread across the enterprise, Customer Success has evolved into its own discipline and category, with a crucial role in driving customer outcomes that influence revenue retention and growth. Customer Revenue Optimization is all about creating value at every touchpoint, making Customer Success a key component of CRO strategy and the revenue team. Join Bob Slaby, Chief Customer Officer at Altify, and Bryan Hamblin, Chief Sales Officer at Gainsight as they deliver insights and actionable tactics for how you can begin to transform Customer Success in your organization.