The Altify Customer Success team are looking for an exceptional project manager to help drive the successful deployment and enablement of the Altify software and applicable sales methodologies. This candidate will work directly with our customers and coordinate with internal resources to ensure all contracted deliverables are completed.
To be successful in this role, and add value to our customers and Altify, you will be inherently excited about exceeding customer expectations, anticipating problems and discovering solutions proactively, and taking responsibility for effective implementation within the constructs of our proven Change Execution Process.
- Coordinate internal resources for the execution of parallel projects
- Manage the implementation schedule
- Ensure resource availability and allocation
- Develop a project plan to execute, control and track progress
- Ensure project documents are complete, current and shared appropriately
- Ensure the contracted deliverables of Altify are delivered to customers with the highest quality
- Manage changes to the project scope, project schedule and project costs
- Measure project performance using appropriate tools
- Report and escalate project issues to account teams/management as needed
- Manage the relationship with the customer project team
- Perform other related duties as assigned
- 3-5 years relevant experience
- Proven working experience in project management and team interaction
- Excellent customer-facing and internal written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Positive attitude with customer-facing experience, managing customer relationships in commercial environments
- Ability to schedule and manage project resources
- Ability to grasp product and services information quickly, and comfortably communicate it to customers
- Strong working knowledge of Microsoft Office
- Experience using Salesforce.com
- Experience using web platforms for meetings to communicate with customers
This role is based in our Dublin, Ireland office.
Altify makes it easy and intuitive for sales teams to apply sales methodology to grow revenue and make their Customers successful. We infused 30 years’ sales knowledge and sales insights into the Altify software platform. Now enabled with real-time coaching, insights and notifications sellers can uncover their Customers’ problems first, win the deals that matter, increase wallet share in existing Customers, and manage overall sales team performance. For additional information about Altify visit www.altify.com.
How to Apply:
Please email CSCareers@altify.com with the subject line ‘Project Manager’.