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My name is Donal not Donald – not that you care

 

Hi, my name is Donal – it’s not Donald. It’s pronounced dough-nul, with the emphasis on the first syllable, like in doughnut. Not the best reference point maybe, but it’s a reference that most people who care get.

Why is this important? Well really it’s not, unless you want to sell me something, or let me know that you’re interested in me, my company, or my opinion.

I’m writing this, because I’m struck by how poorly people listen some times.

“Hi, I’m Donal Daly, pleased to meet you.”

“Hi Donald, I’m John, let me tell you about me.”

Ok, it might be my accent, or the unfamiliarity of my name when spoken. Perhaps I speak too softly or too quickly. But that doesn’t account for email exchanges.

“Please contact me if I can help, Regards Donal”

“Donald, I’m looking forward to meeting you and showing you our product, Warm Regards, John”

Well, John – I can tell you’re not really interested. You’re not listening.

In truth, I’m not in slightest bit precious about what I’m called, how it’s pronounced, or how it’s spelled, but John, if you can’t get that right – well, first impressions count.

Little things matter.

If you’re interested – Donal is the anglicized version of the Gaelic word Domhnall which is the origin of Donald. It is sometimes written as Dónal. They say it means ‘World Rule’, but that’s a grand ambition.

But I forgot, you’re not interested. That’s about me, not about you.

Little things matter. It’s worth saying twice.

 

 

About The Author

Donal Daly
Donal Daly
Donal Daly is Executive Chairman of Altify having founded the company in 2005. He is author of numerous books and ebooks including the latest Amazon #1 Bestseller Digital Sales Transformation in a Customer First World (Nov 3, 2017) and his previous Amazon #1 Best-sellers Account Planning in Salesforce and Tomorrow | Today: How AI Impacts How We Work, Live, and Think. Altify is Donal’s fifth global business enterprise.
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